Legal notice
Legal Notice
Last updated: 15/06/2025
This Legal Notice applies to the website borapaw.com and to the online store operated under the name Bora Paw.
1. Store Information
Bora Paw is an online-only ecommerce store specialising in dog walking and pet outing accessories.
We do not operate a physical retail store, showroom or in-person customer service location. All purchases are made through our website, and all customer support is handled online by email.
Website: borapaw.com
Email: contact@borapaw.com
Trading name: Bora Paw
Please note: this address is provided for business identification purposes only. It is not a retail location and may not be used for product returns unless we specifically provide it to you in writing as part of an approved return request.
2. Online-Only Ecommerce Store
Bora Paw operates exclusively as an online ecommerce business.
Customers can browse products, place orders, make payments and contact support through our website and official email address.
We do not provide in-person sales, collections, returns or customer support at a physical location.
3. Product Information
We make reasonable efforts to ensure that all product descriptions, images, prices, specifications and availability information displayed on our website are accurate and up to date.
However, product colours and appearance may vary slightly depending on your device, screen settings, lighting and photography.
Product information may be updated or corrected at any time where necessary.
4. No Professional Advice
The information provided on this website is for general information and shopping purposes only.
Nothing on this website should be interpreted as veterinary, medical, health, safety or professional advice.
If you have specific concerns about your pet’s health, hydration, behaviour or safety, please consult a qualified veterinarian or pet care professional.
5. Responsible Product Use
Bora Paw products are designed for normal consumer use.
Customers are responsible for using products safely, appropriately and in accordance with the product information provided.
Always inspect your product before use. Do not use the product if it appears damaged, broken, unsafe or defective.
Our portable dog water bottle is intended to help provide water during walks, travel and outdoor routines. It does not replace responsible pet care, access to fresh water at home, or professional veterinary guidance.
6. Shipping, Delivery and Returns
Shipping times, delivery options, returns, refunds, damaged items, defective products and lost orders are handled according to our separate policies.
Please review the following pages before placing an order:
Shipping Policy
Returns & Refunds Policy
Terms of Service
Privacy Policy
If you have questions before purchasing, contact us at:
contact@borapaw.com
7. Customs, Duties and Taxes
Some orders may be fulfilled through third-party fulfilment or shipping partners.
Any applicable shipping fees, taxes or delivery options will be displayed at checkout where available.
If customs duties, VAT, import fees, handling fees or other additional charges apply, they may be collected by the carrier, customs authority or local delivery provider, unless expressly stated otherwise at checkout.
If you have questions about possible charges, please contact us before placing your order.
8. Third-Party Services
Our website may use third-party platforms, payment providers, ecommerce tools, analytics tools, shipping partners or other service providers to operate the store and process orders.
These third parties may have their own terms, policies and privacy practices.
Bora Paw is not responsible for third-party websites, services, policies or content that are not under our control.
9. Intellectual Property
All content on this website, including the Bora Paw name, logo, images, graphics, product descriptions, text, designs, layout and brand elements, belongs to Bora Paw or is used with permission.
You may not copy, reproduce, distribute, modify, publish, sell, use or exploit any content from this website without our prior written permission.
10. Liability
We make reasonable efforts to keep our website available, accurate and secure.
However, we do not guarantee that the website will always be uninterrupted, error-free or free from technical issues.
To the fullest extent permitted by law, Bora Paw is not liable for indirect, incidental, special or consequential losses arising from the use of our website or products.
Nothing in this Legal Notice limits or excludes liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or your statutory consumer rights.
11. Changes to This Legal Notice
We may update this Legal Notice from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
By continuing to use our website after changes are posted, you accept the updated Legal Notice.
12. Contact
If you have any questions about this Legal Notice, our website, products or policies, please contact us at:
Bora Paw
Online ecommerce store
Website: borapaw.com
Email: contact@borapaw.com